[Resolved]  Reliance Communications Limited — Balance deduction

Still my is not resalve please take action regarding this issue

Regards
Irshad Siddiqui

Dear Irshad,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Dear Irshad,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Balance deduction due to vas(value added service).

I have recharged 799 unlimited plan and it was due on 30th Dec but the co started deducting amount from the main balance. They unnecessary charged an amount of 55 rupees from the main balance for the calls made.When i called the customer care that my plan is still active why i am being charged, firstly they didn't know about the plan. They were very confident but when i challenged they agreed they were wrong and would revert the balance. Its been five day now and they have barred my no from calling the customer care no 198. I have sent numerous emails to their president service email id but haven't seen a response on this. Hence, raising this in consumer complaint forum so that this can be raised with reliance and get this address. To bring this in light this has been the fifth instance in where this co charged unncessarily and reverted back. This definitely couldnot be a mistake, this co does it intentionally and charges customer. This should be raised with strict concern to these service providers who loot customers.

Regards,
Sanket
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