[Resolved] Reliance Communications Limited — Cheated by Reliance Communication: the tariff I am getting is different from the charges they are showing on their website | |||
Hi Team, On[protected] at 5:54 pm, I recharged my Reliance no-[protected] online with Rs.92, after gathering information about various pack recharge available on Reliance website while recharging. 'http://www.rcom.co.in/Rcom/personal/home/index.html'. It was clearly written over their website that on recharge of Rs.92, LOCAL R2R will be charged at 10p/min and all other calls at 25p/min valid for 30 days, but I have got tariff with different benefits. When I connected with them, they said that the tariff have changed. Now, where my mistake is? If any information is provided on their website, I will take it as their declaration. This is clearly a cheating case, If its their technical problem, why should I bear for their fault. Now, I am feeling as being cheated as the benefit I am getting is different from the benefits being shown on their website. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Hi Team,
I want to let you know that I have already logged complaint twice with Complain no[protected] and[protected], both of the complain gets closed without any resolution.
Regards,
Narendra Mishra
I want to let you know that I have already logged complaint twice with Complain no[protected] and[protected], both of the complain gets closed without any resolution.
Regards,
Narendra Mishra
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications