[Resolved]  Reliance Communications Limited — Cheating in upgrading from cdma to 4g.

Address:

250004

I was using reliance cdma internet service from long time. Which plan was rs. 550/- per month with unlimited internet. (10 gb data in day time and 15 gb data in night time with full speed and after that on reduced speed). Now reliance closed cdma service and call me many times to upgrade to 4g with my old plan rentals and benefits. They also send me a email that i go for upgradation to 4g then i will use 4g internet with my old plan. I upgraded to 4g. Now they are not obeying there offers and promise. They have changed my plan without my concent and even without prior information to me. I complaint on customer but they are not resolving my problem. They also disconnected my connection for about 7 days. I faced many problems in my work. Now they are asking a payment of arround 2300/- without any clear calculation and explanation.