[Resolved]  Reliance Communications Limited — Complaint for disconnected number‏

Address:New Delhi, Delhi

Dear Sir/ Madam,

Hi I am using a Reliance GSM Number since 5 years, till date there was no problem with my number. The number is [protected], but 3 days ago my number is Disconnected without any given notice, with any given warning. When I call to Customer care, Customer care Executive said to me Your number is being used for commercial SMS and other promotional uses . But i am sure This number is not used for comercial purpose, This is My personal number. I want to know why my number was not used for commercial use from last 5 years and Whether Reliance has any complaint against my number for using it for telemarketing ? Please help me in getting my connection resumed. I work for a software company and I use this number to call my family, friends and colleagues. If you have any proof o[censored]sing my number for commercial uses and any details of calls and SMS, Please Provide me because I am not using this number for commercial & promotional uses. Please Solve My problem as soon as possible


Regards

MANISH KUMAR

ADDRESS - E 2 C NANHEY PARK UTTAM NAGAR NEW DELHI -110059

MO - [protected], [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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