[Resolved]  Reliance Communications Limited — Data connection

Dear sir/mam

i had bought a reliance data connection last year. subscriber number was [protected]. i had bought this connection from relaince communication Leela Bhawan Patiala, Punjab. the dealer initially given me data card that did not work properly. it was a 3G dongle that was not even giving 2G speed. then with in two days i went back to them and they said we dont have any device right now you can kepy this old dongle that was issued to one of there employee and said they will change this old with new device in a week . i wait a lot for their call but nobody call me back. then again i visit them but they resused that they dont have new device old device was again giving 2G speed. it was never a fruitfull service. i continued visiting them and calling them for three months but they did not change the device.

then i said i dont need your connection as i am not happy with the service. they put on me a bill of 1500 apprx. earlier i had paid bills even i was not satisfied with the service. but now they are harassing me and giving me threat of court case. they are calling me that if i didnot pay the said amount they will file case against me in delhi court.

there lawyer had already started calling me for settlement.

please help me and guide me what to do.

please take some early action.

i can show the old device also. and bill paid by me also.
Was this information helpful?
No (0)
Yes (0)
Nov 4, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2015
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 28, 2015
Reliance Communications Customer Care's response
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Please feel free to contact us for any concerns in future. Thank you, have a great day ahead.

Cheers,
Reliance Communications
Complaint comments 

Comments

cannot post my number here . but one alternate no [protected] is already given u can ask my number from there only.
sir but i am still getting calls from Advocate ashok sharma who threatning me to pay 5000 to relaince office else the company will call me in delhi court.

please clear the status

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information