Address: | Thane, Maharashtra, 401105 | Website: | www.rcom.co.in/Rcom/personal/home/index.html |
Hi,
I am facing this ridiculous problem from Relaince communication that They have been deducting money for V.A.S from my account since the time I have joined them. I never applied for any V.A.S service from my side but whenever I recharge my phone within one they they deduct all my money for VAS with any name and when i complain for it to the customer care they say me one straight line that you have activated this service from your side we have not done anything. And don't you think it is ridiculous since first of all no one will activate the service which is not wanted by him and he doesn't use that service after that no one will end his 3 4 full recharges in these VAS services and the customer is that much fool as he just activated his service and when the money got deducted he just send a message to deactivate it and call customer care for help. It doesn't happen one time .It is the case whenever I recharge my phone with normal top up... Relaince is ridiculous they cheat on customer.
The best part is that when i said them that please deactivate all services then they said ok it's done it won't happen again but this has been happening again and again and the customer care response is same.I have lost approximately 500Rs.
And today i saw in news that relaince has increased their profit with 16%, So now we know from where they got their extra money. Was this information helpful? |
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