Reliance Communications Limited — deduction of balance unreasonably | |||
on 16/12/2013 i recharged my reliance prepaid no [protected] with 200 rs and got balance of 175 rs out of which 30 rs were deducted for a vas crbt scheme about which i dont even know what type of scheme it is and i dint made any request for it. later i was charged rs 30 for caller tune service without any request from my side. and when i made a call in customer care of reliance. they made me wait for such a long time that i was charged rs 18 for this call and they dint even pick it. later i regirtered a complaint on 198 and they told me to refund my money in 48 hrs but i dint get it till 23/12/2013(now). today i called them again and they refused to pay my money back. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications