[Resolved] Reliance Communications Limited — Do not received benefit of stv plan rs.497/- reg-

dranu32

from Bengaluru, Karnataka

Address:

Bharuch, Gujarat, 392001

I have recharged my mob. Stv plan of rs.497/- on 10/08/2016 mobile no.[protected] but the stv plan benefit not provided by reliance. I have recharged my mob. Stv plan as per rel. Customer care telephonic talk the rel. Care official said that the stv plan is in list of present plans provided by reliance. I have received only rs.497/- as a top up amount received but the reliance customer care official said that stv plan of rs.497/- inlcludes reliance to reliance free 24 hrs. And others 3000 calling minutes and 4gb 2g data pack for 28 days. I have lost my 497/- rs. And mentally harassed due to this. So kindly do the needful in the matter at the earliest.
Thanking you

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Sep 11, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Aug 10, 2016

Updated by dranu32 do not receive benefit of stv plan of Rs.497/-

Verified Support

Aug 10, 2016

Reliance Communications Customer Care's response Dear Anupam, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications