[Resolved]  Reliance Communications Limited — Improper Postpaid bill

Address:

Salem, Tamil Nadu

I had been using Reliance data card with post paid connection for around 6 months(last year-2012). As i had to come abroad, i requested to change it to prepaid connection at october end(2012). I gave my request in salem reliance branch office(in omalur road). My Reliance Netconnect+ No. [protected]. They informed that it will take 1 week time and asked me to pay the bill for 1 week(till Nov 2nd). But i have received bill on Nov25th for the november month(1400Rs with penalty). I visited the office 2-3 times, called many times and complained online. No action taken for online complaint. The people in reliance centre said, that the termination should be processed in Delhi. The request is sent from salem branch. But they dont know why is it not processed. They finally said they will correct this. But again after few days got call from Delhi and they said that we will get arrest warrant if we dont pay the bill. Again we went to the centre and they said they will check. For few days we didn't get any calls. But this week again called from Delhi and asked us to pay immediately(within 2'o clock) otherwise they will forward the case to delhi high court. So that we have to pay 20, 000 penalty in delhi.It is almost a year over that i applied for postpaid to prepaid. Please reply me how to proceed on this?