[Resolved]  Reliance Communications Limited — Internet is now working and Reliance's customer care is not working

Still no update on my issue.Please take care of this issue as soon as possible.otherwise i will go to high court.

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

No action has been taken yet.i still did not receive any call from Reliance customer care.Like earlier customer care[protected] number.it is always engage since last 10 days.i am not going to pay rental of those days for which my internet connection is not working.Reliance Communications has made mockery of consumer court.Need immediate action on reliance.still my boradband Internet connection([protected] is not working.

Best Regards,
Ajay Kumar Singh
[protected]

still no action has been taken on my boradband internet connection [protected] by Reliance Communications.I am loosing lot of professional opertunity due to this.Consumer court must take action on it.

Best Regards,
Ajay Kumar Singh
[protected]

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Dear Sir/Madam,

i have received the call today (12th June 2014) around 1:10 PM from Reliance Communications executive.He said that i have balance payment around 460 rupees so i am not able to connect my broadband Internet.he also said that Reliance Communications had sent balance payment sms to my old phone number.so customer care executive was telling that it is not their fault rather it is my fault that's why i have to pay rental of that period also for which i was not able to connect Internet.

i have following questions to Reliance Communications :

1. if they sent SMS to my mobile for balance payment then why not they sent email to my registered email ([protected]@yahoo.co.in)?
2. why theirs customer care numbers are always engaged when i tried to contact them since 2nd June 2014. i had called them more than 100 times.many times i had holed the phone about 20 minutes but always phone was busy.who is responsible for this? Reliance Communications executive casually said that we will see this issue and improve our customer care services.i am agree that they will improve their services but what about my last 12 days for which i didn't use the Internet connection because your customer care was not properly functioning .Otherwise 11 days before my problem would have been solved. today i have paid remaining amount whatever customer care executive said to me but i need rental waiver for period of 2nd June 2014 to 13th June 2014 because in this period i didn't use Internet connection.so why i should i pay rental for period i didn't use Internet connection.
3.very interesting point after lodging the case in consumer court on 6th June 2014 they are taking action on 13th June 2014.again delay from their side.very bad.

Consumer court please ask them for waiver for the period i have not use the Internet connection.After their action you can see that they are making mockery of the court.I request you please call their customer care service you will find how Reliance Communications works.They must get punished .They are looting money of poor Indians using their political power.

Best Regards,
Ajay Kumar Singh
[protected]@yahoo.co.in

[protected]