Reliance Communications Limited — NOn recharge of STD cutter

Address:

East Singhbhum, Jharkhand

I am using a reliance GSM SIM having number [protected] since Feb 2007. All was going as it suddenly since last 5-6 months whenever i tried to recharge some STD rate cutter all the time a message will come that YOUR REQUEST COULD NOT BE PROCESSED, PLEASE TRY AGAIN. After repeated trial today i could able to talk to customer care executive who informed me that my SIM is a DONGLE SIM SO SUCH PLAN CANNOT BE RECHARGED. I am really surprised how my SIM becomes DONGLE SIM as i have not changed it in 7 years. She informed that you had purchase the dongle sim since 2007. I asked her how then i was able to recharge the same till last 6 months she didn't answer and cut the line. The reliance people are doing such kind of nuisance just to harass people so that people will pay more money to them. Kindly do the needful and oblige regards D.P.Sahoo [protected]