[Resolved] Reliance Communications Limited — non refund of security deposit | |||
SirOn 17 April 2014 I bought a reliance CDMA postpaid sim with no.[protected] from reliance office located at sakhla mall Nashik for my father. by paying rs 300 as deposit & surprisingly the sales executive over there took 200 rs as cost of sim card without any receipt . i had clearly mentioned that I am taking postpaid connection because my father was going to Jammu Kashmir & will be converting the connection to prepaid when he return back after a month. Which they agreed for. But when I went to the main office of reliance mobile on 12/05/14 located opp rajeev Gandhi bhavan saharanpur road Nashik . to convert my sim to prepaid they said that your deposit will not be adjusted against your current bill . and will not be refunded . This is unjust and unlawfull i have mailed on 16/05/14 to reliance to immediately disconnect this no & keep 300 rs deposit as bill for month of april & may if the amount exceeds rs 300 i am ready to pay the remainig amount if any i will also mention that i will not be responsible to pay any bill for the said number from 1st of june . as i am not using the said no you can communicate me on mobile no [protected] Dr. Rahul gadakh. Nashik [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications