Reliance Communications Limited — Poor customer service

Address:Surat, Gujarat

I pavankumar mehta having reliance Mobil number [protected], I have requested for Mobil number portability service from reliance CDMA to reliance gsm. I have filed my application for portability on 23 dec and was expected to be port to gsm service on 30 dec but didn't get so. On contacting customer care I was asked to resubmit my document to retailer second time and customer care officials gave me 10 January for portability. I am fed up by repeatedly contacting the customer care and their lacklustre reply. I want to remain part of reliance communication but this kind of response and poor customer service will forced me to move towards other company. I am deeply regretted by the reliance officials which gave greater emphasis on customer support system
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Received call from reliance officials but they r unable to solve my problem. They r urging me to do the whole process of portability again despite of submitting by document twice to the reliance. Feel cheated and regretfully decided to switch over to other service provider.
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information