[Resolved]  Reliance Communications Limited — Poor network and thefting along with ignorance of fuel used in generators for providing electricity to the tower

Address:

Ghaziabad, Uttar Pradesh

As I am a regular customer of yours and I am from Modinagar, U.P.District Ghaziabad I have been facing the network problem since last year April, 2012 till the date may 2014 Even I used to call 198 and talk to them that i am facing the network problem so do something but they said please wait and your problem will resolved in a 3 days and our technical team visit your site and find the exact problem behind this but till the date neither they visit in my area nor they can solve my problem or sometimes when I call customer care no. They disconnect my call or even they never transfer my call to their technical department .the timings of facing network problem is in morning 1.00am to 9.00am, 11 .00am to11.30am, 4.00pmto 5.00pm, 7.00pm to 7.30pm, .But Now I am Facing the problem for a whole day That is the timings in which i am facing the network problem the basic fact is that in these timings our area electricity is gone, with gone electricity the strength of signal may nil up to the timing mentioned above and complaint no. [protected],[protected]. which till not solved the problem of network, Even when we make emergency call we can’t do it because of poor signal and my question why reliance services is act as a vampire who suck the blood of consumer regularly and why they are not interested in investing in our area to provide best services.My reliance prepaid mobile no is [protected], [protected], [protected] just because of that I had ported my reliance number [protected] to the other network but still I have [protected] No of reliance still facing a regular problem of bad network coverage area Finally I am disclosing the fact why it is so because when I Visited where reliance tower is.I found no one who start generators for providing electricity to the towers but after doing inspection I found that they didn't receive their income from reliance so that's why they cannot perform their duty due to that theft of fuel takes placed. But All I can say that to be a reach person in whole India and tenth largest richest man in the world but still poor in the eye of consumers who did not provide better satisfaction to their customer but to suck the blood of a normal consumer If this Is gone rapidly I think reliance broad network go down in Modinagar or may be distinct rapidly and In That case they will loose their goodwill Rest Is Ok