[Resolved]  Reliance Communications Limited — recharge double time

Address:

Chennai, Tamil Nadu

dear sir, my net connect number is [protected]. yesterday (26.11.13) I am recharge for 350 rupees by debit card . long time ( more than 5 min ) system is hangup. no reply / bill payment receipt / phone message were came. So I repeat the process for 350 rupees recharge by net banking method. result is ok. payment receipt is arrived. After recharge I am opening my system, 1.8+1.8 = 3.6 GB . balance data arrived. I really shocked. because 700 rupees recharge was done. Not announce the system, already paid for 350 or due date of recharge. Your plan says 255, 350 & 444 . that is every additional 100 rupees was chang the plan . I am adding 350 rupees. what about your system protect the again paying the customer. and I went to your chennai amabattur eatate branch office. one is, incharge ( Ms RAJESWARI ) SHE WAS ROUGHLY ANSWER ME, WE ARE BUSY, YOU CARRY ON. 2 nd person ( YUVARAJ) HE TOLD ME FIRST, IT IS NOT POSSIBLE. AFTER CHECKING THE SYSTEM. HE TOLD, WE ARE NOT ANSWERING YOU. I ask to you, your business is work to me/us, we will pay for it. BUT YOUR ACTION IS ONLY FOR COLLECTION THE MONEY. NOT FOR SERVICE. FINALLY, I ASK ONE THING, IF YOU RETURN THE SECOND RECHARGE MONEY OR EXTENDED THE PERIOD OF ONE MONTH. IF BOTH ARE NOT POSSIBLE I WILL GO FOR LEGAL COMPLIANT Reagrds ATHINARAYANAN [protected]/[protected]