Reliance Communications Limited — Reliance Broadband charging me for a connection that was never given

Address:

Chennai, Tamil Nadu

My name is Prashanh residing in Choolai, Chennai. I applied for a Reliance broadband connection in Feb 2012 filling up the forms and paying 500Rs as advance. But within a couple of days I heard bad reviews about Reliance broadband from friends and decided to cancel the connection. I called the Reliance executive who was processing the application to cancel it. But in spite of that, there sent people to my place to carry out the installation. I refused it and they returned to without making any installations. But in the end of the month, I got a Bill from Reliance Communication with a Billing Acc. no: [protected] and a Reliance Internet service user ID:[protected]. How could they generate all this for a connection that was never installed? So I took the bill and headed to the Reliance Communication office in Vepery, Chennai. I met the Manager and explained him about this. He found that his Executive had processed the application to meet his target for the month. He apologized to me and told me that it would be fixed by next month. But I did receive Bill for the next 2 months also and the stopped. And after that around may 2013 I started getting a call stating that they are calling from Delhi high court and there is a 420 case on me for this non payment filed by Reliance Communication. I first ignored it but now since oct 2013, I am getting such a call every week. This problem has been a big headache for me and my family and we are suffering this with no mistake from our side. The staff working for Reliance Communication have done nothing to fix this which had prompted me to lodge this company.