[Resolved]  Reliance Communications Limited — RELIANCE COMMUNICATION CUSTOMER CARE MAKING FOOL TO THEIR CUSTOMERS

Address:

Bhopal, Madhya Pradesh

To, PRESIDENT and CEO, Reliance Communications, Anil Dhirubhai Ambani Group Sir, I am Rajesh Upreti, I have reliance broadband connection, USER ID[protected], I am facing many problems, I want to tell you that, Your customer care executives making me fool since 1 year, I have 1199 plan with 4 mbps speed, in which i got only 50- 60 kbps, I complained many times, but there was no solution for my problem, customer representatives always says that, it is the problem because of long distance, but i think this doesn't matter for some distance, then i go the the local office & told that i would not go from here whenever you don't solve my problem, then they solved my problem after 1 year, But there was one a problem that my wire was also damaged, so that speed effects. But From 02/08/14 to till now, i am facing many problems, that i could not use internet properly, and now totally disconnected, i complained many times to change the wire, but they says that the problem with the shortage of material, i complained many times, but always they said that your problem will be resolved in 4, 2, or 7 etcs working days, but till now i am facing same problem, i could not use the internet since last 2 months & i am paying for it regularly, representatives says that you will got waiver, but when...? I have many complain numbers, and all are closed without solving my problem, what is it? They are making me fool, if they will not give proper service to the customers, then how the peoples believe on reliance, the company will be in loss. So Please try to solve my problem or tell me that you could not solve my problem, and refund my two months payments with my loss amount. Thanking you Your Sincerely, Rajesh Upreti mob - [protected]