Reliance Communications Limited — To deactivate SMS Pack.

Address:

New Delhi, Delhi

1) My number is +91 [protected] (Maharashtra Circle) i have been using this number for more than 3 years. I had activated a service (Rs 19 SMS PACK) in which your sms charges will be 1paise/sms. Last year in July 2012 i shifted to Delhi for my new job and this tariff (Scheme) was changed and one can't get the benefit of the same in roaming.Since that time till today i have been trying and had put so many complains to deactivate the service but up till now no action has been taken from poor people of reliance and every month on 18th to 20th Rs 19 gets deducted from my account as it was a auto renewal pack. Its very difficult to connect to customer care because u can call customer care only 3 times a day and i[censored] r lucky to connect to these people they will either disconnect your call before u could finish or will put u on hold for at least half n hour and your call will be automatically disconnected. I had tried speaking to team leader, manager but their response and there gesture towards attending any complain and customer is very pathetic. 2) Network connectivity of Reliance GSM is very very very very poor. When u call them and ask about the same, they will u response like: sir, "wo thora kaam chal raha that wiring ka esliye." as if m getting network from these wires instead of the towers which are installed everywhere & this thing they had been telling for more than last 1 year. I think Reliance people are making money by digging such holes in There customers pocket. Shameless...! Worst service provider in India... ! I hope i will get some solution to my problems mentioned above. My contact number is : +91 [protected]. Pratik Gautam.