[Resolved]  Reliance Communications Limited — Unnecessary Balance Deduction

Address:

Chennai, Tamil Nadu

Hi I have recharged with 799 unlimited plan and it was due for renewal on 30th Dec, but the co started deducting amount from the main balance and deducted a total of 55 rupees from my account. I called the customer care no 198 and asked them about this deduction but they themselves were not knowing about the plan and said the deduction is justifiable but when i challenged it they agreed for a refund and raised a complaint no but its been five days and there is no refund yet. I have send numerous emails to their president services mail id but not response from them as well. Even they have barred my no from calling customer care no 198. This has been the fifth instance in 2014 where they have charged unnecessarily and reverted back. There should be strict action for these service providers for looting customers. I really feel concerned about the people in villages where they do the same and i am definitely sure they do it. Request you to please raise this as a matter of concern and have the amount refunded ASAP. Regards, Sanket [protected]