[Resolved] Reliance Communications Limited — Unsolved COMPLAINT NUMBER :[protected], of reliance 3G connection | |||
COMPLAINT NUMBER :[protected] registered in Reliance Customer care number [protected] on 28th Oct'2013, regarding automatic disconnection of 3G internet services within 2-3 sec and auto deduction of Main balance or core balance a/c balance & for the same I received a call on 29th Oct 2013 from technical team of reliance but still problem not resolved yet & that problem starts again in the evening of the same day & they asked me to call on customer call number for auto deduction balance, when i called customer care they asking me to call on[protected] for the concerned problem, & agent on[protected] told me to call on[protected] for the same problem I every where but problem is still unsolved && facing this problem from day one Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
2
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
2
RCOM Care,
i dont think so you are really caring you customer,
As per our discussion my main balance should be credited with Rs 33, as unnecessary deducted
but that amount still not credited in my main balance yet
& main think at the time of our conversation my main balance a/c balance was approx Rs 15, now its showing Rs 6
(How is this possible if someone is neither made any call nor any single msg)
Its my request please give my money back that i paid for bloody Reliance 3G USB Stick
i dont think so you are really caring you customer,
As per our discussion my main balance should be credited with Rs 33, as unnecessary deducted
but that amount still not credited in my main balance yet
& main think at the time of our conversation my main balance a/c balance was approx Rs 15, now its showing Rs 6
(How is this possible if someone is neither made any call nor any single msg)
Its my request please give my money back that i paid for bloody Reliance 3G USB Stick
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare