Reliance Communications Limited — Very big cheater reliance communication

Address:	Chennai, Tamil Nadu, 602024
Website:	www.rcom.co.in

My reliance data card number is [protected]. iam using cdma service last 6 month with plan 40gb rupees 999 ans it is a postpaid number. but is not working good average usage per month is 5gb and i complaint most of time no response from support team end and i went to nearest showroom to cancel the data card but they said please wait 4g has been launched shortly yo get high speed because gsm service will be provide with same existing plan so iam waiting for 4g. while iam waiting for 4g upgrade i got good news from reliance buy a 4g sim free and also wifipod with discount amount and i register device and i got information for 4g launching there is 10 gb data free and i saw in a benifit column why for upgrading 4g? and the answer shows no plan change and use same existing plan that info i got through rcom website. so iam intersted to upgrade to go with 4g because of same existing plan and 10 gb free data. i got sim and device first and i waited for 4g launch and i got the message from reliance to start 4g service. that is the only message i got. no other message i received. iam using 12 gb data and service is stopped and i called customer support many times[protected] call cut automatically. and finally i go to nearest showroom they said plan was changed to 700 3 gb that was shocking news and you exceed credit limit.. iam really disappointment and next day i got billed for 3840.63 another shocking incident... i think plan is in 40gb 999 and launching 10 gb free. iam a poor back ground earn 15k only how will i pay this large amount i shared data usage with my friends and pay bill by shareing amount.. i have all proof attached below how i got foolish. they totally brain wash and iam blocked. now they said to pay the bill. now they changed the detail that 10gb free and use as same existing plan while upgrading 4g. what a brilliant move that is the only proof i didn't have. i have 10gb free data message and bill. all people tell 10gb free and same existing plan is the good proof i thought