[Resolved]  Reliance Communications Limited — Wired Broadband connection not working after 1 week - no response from customer care

Address:

Chennai, Tamil Nadu

Dear Sir/Madam, I am Siva Raman, from chennai, My Reliance DIA No.[protected]. I subscribed to wired reliance broadband connection on 11th November 2013, It worked perfectly for five days on 15th November 2013, suddenly it stopped working, I raised and complaint (no.[protected] to reliance customer care on 16th Nov. 13, they said will fix it up within 24hours, but they didn't do as such. I called them on 17th Nov. 13, customer care executive said my complaint closed as fiber issue. I said none of your executives called me yet, gave a 2nd complaint (no.[protected] but was of no use they closed the complaint as port reset with a fake reason again. I gave a complaint (no.[protected] again today(18/11/2013) and I asked them if the issued was not solved my tomorrow, please disconnected my connection and refund my whole amount Rs.1350/- which I paid for the connection. Please help to get my internet connection or get me my full refund of my amount. Thanking you, Regards, Siva Raman