[Resolved] Reliance Communications Limited — Wrongly charged in bill and deactivate outgoing calls

2016Roshan

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 110092
Website:	www.rcom.co.in

Respected sir/madam

I am here to lodge complain for wrongly charged in bill by reliance communication.I activated plan - rg_freepaid395 in delhi circle on my number [protected].As per plan call charge will be same either in home location or roaming location.But now they are charging roaming charges.They charged again roaming wrongly in bill of april month for making call on reliance number.They deactivated outgoing call facility.I also lodged complain in reliance customer care through verbal communication on[protected] at 11:00 am.My sr no. Is[protected].But they still didnt resolve this problem.Kindly resolve the case as soon as possible and please activate my outgoing call facility.

Regards,

Roshan chourasia

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Oct 15, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2016

Reliance Communications Customer Care's response Dear Roshan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Apr 13, 2016

Reliance Communications Customer Care's response Dear Roshan,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications