Reliance Communications Ltd — No clear communication from Reliance broadband about providing a new connection in my area

Address:

Gurgaon, Haryana

Hello, I Nitin Sharma requested for a new broadband connection on 28th april 2014. I was told that I will surely get the connection as the services are available in my city. I waited for a few days but there was no further communication from reliance. I did not receive any calls from reliance or their local office. In fact, I have never received any call from reliance or any email about the new connection. It has always been me calling[protected] and asking for an update. Every time I call I do not get any clear update but I am
assured that I will get a connection. This assurance has disappointed me very much. I have called many
times and there is no clear update that I will get the connection or not. I am complaining not because I did not get the connection but because Reliance have WASTED MY TIME, NO CLEAR COMMUNICATION FROM
RELIANCE, NEVER SENT ME ANY UPDATE and none the less FALSE ASSURANCE that I will get the connection very quickly. I feel cheated and reliance has broken my trust.

A COMPANY WHO TREATS ITS NEW CUSTOMERS LIKE THIS CAN NEVER TREAT ITS EXISTING CUSTOMERS WELL!

Thank you for nothing,
Nitin Sharma
A could have been reliance broadband customer.