| Address: | Hyderabad, Andhra Pradesh, 500008 | | Website: | www.reliance.com |
Hi, i ordered for a tv lyf 50 inches from the inorbit mall reliance store, this was a display piece and i was told that the delivery will be done on the 20th. The tv was ordered on the 14th and delivery primed by 20th. Today i called the store as the tv is still not delivered and spoke to the manager misha and before that a gentleman called ali, they say that some manager called vishwanath is on leave so the tv cannot be delivered. I call the head office in mumbai and speak to abbas and he puts me on hold for 15 minutes and disconnect the phone, them i speak to some lady who did not give me her name the same long hold and disconnected. Then i got to speak to a gentleman called sachin from the mumbai head office and he tells me that because it was a display piece it will take time. This is rubbish... I was told a particular date since it was a display piece and now i am getting a run around if after the payment has been made, this is really unfair. Reliance has to keep up to its commitment and deliver... Please some one take notice of this as i am tired to calling and calling and getting to hear reasons of gst and people on leave and sorry miscommunication... Reliance is better than this. A bunch of people are not doing their job properly and the customer has to suffer... Someone please follow up on this and get me my product. Thank you.
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