[Resolved]  Reliance Communications — Malafide working

Address:Kanpur, Uttar Pradesh, 208007

My data card plan is for rs 999/- 40 gb
no [protected]

i had used only 5 gb customercare is telling ur bill is for rs 5000 above and data card is closed.

what is this?

I got the assurance from mail, customer care, reliance executives and reliance mobile store personnel that there wont be any change in data plan, rental and you can continue to use the existing plan after migrating to 4G service and based on their confirmation i have purchased new dongle.

Earlier 40GB plan for Rs 999 and Now customercare is telling ur bill is for Rs 5000 for 5 GB.

Its really cheating.

what the hell?

i am not liable to pay a single penny.

so rectify the plan, rental and bill.


If my plan, rental and bill won't be rectified than I'll be forced to take legal actions against you.

thanks

zeeshan ali khan


email enclosed
+1 photos
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May 10, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2016
Reliance Communications Customer Care's response
Dear Zeeshan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 17, 2016
Updated by zeekhan790
zeeshan
[protected]
Complaint comments 

Comments

They are doing this fraud to everyone. I have disconnected the netconnect number [protected] on 18th june 2016 and confirmed the disconnection by calling the customer care (call recording available). On 29th july 2016, i got a bill for the same number.I am going to initiate legal action against this FRAUD.
Please sign this online petition against RCOM 4g migration issues.
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