[Resolved] Reliance Communications — mentally harassment, barred my number without reason. | |||
Reliance gsm create many problem with my number [protected]. Previously i complaint & they refunded. But present again they do this. When i complaint their number[protected] on 28 july, 2017 morning 10am arround for balance deduction they didn't write complaint, after my request they passed call to senior executive mr. Kamal, he also not take my balance deduction request, have some discussion about this matter. After some time he barred my number, have no outgoing, no message, cant use my net facility. I am regular user of reliance gsm number, 11 year going to passed i used this number 2006 to present i used. M going reliance store they confirm me that my number barred & suggest me to contact customer care for unbarred. But when trying reliance helpline no. 198 & [protected] my call disconnected before reached executive. But when o am trying another reliance gsm number call connected to executive. But they always repeated one thing when i called my no. [protected] then they unbar my no. I requested many times 7 clearly explained customer care cant connect with my no. This incident 2 days passed. What can i do, its my personal/ official & very important no. I know that mr. Kamal was barred my number & he is do something, so only my number call not connected to reliance executive. One another senior executive mr. Sriram is involed them, because when i tried another no. He not give solution & disconnected call. Why they are do this i dont know, but i am getting mentally harasses by reliance gsm. They always deduct my balance to the net used but i already have net packs. Please resolve it. And unbar my number. Take action against such like customer care executive who didn't understand customer problem 7 give tension, mentally harassing. Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 31, 2017 Reliance Communications Customer Care's response Dear Shailesh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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