Reliance Communications — Mentally Torturing the customers

Address:

Jaipur, Rajasthan

Hello Sir/Mam, Reference Postpaid Number-[protected]I am getting a call from your Legal adviser in Jaipur from last 2 years regarding that my payment is due for Rs. 924 but I have closed this connection on 19th June, 2012 in Reliance Customer Care(C-Scheme-Jaipur office). At that time I have done my full payment of Rs. 738 ( Receipt number-S[protected] and closed this connection. But I don't know how come this connection was never closed and monthly rental was adding up. In March, 2013 I got a call from Reliance Legal department that I have not done my payment of Rs.924 so If you not do so your case will go to high court. I was shocked listening that but due to some other things and unavailability at Jaipur, I have paid the amount of Rs.924 and gave the receipt no.(091543) deposited at Kota office on 6th March, 2013 to that legal person who called me. But this thing never end up and in 4-5 months I am getting again and again call that My payment is not done. Today also I got a call from Legal office and the mam is disturbing me again and again. I am fed up with your legal department and now I am planning to file a case against you for mentally torturing your customers for the things we have not done. After paying 924 rupees which I am not supposed to pay, I am getting warnings from your legal department . This is true that what your customers say about Reliance that"Reliance is made for making money only not for consumer services". Regards, Sunita Agrawal