[Resolved]  Reliance Communications — Migration from postpaid to prepaid

Address:

Hyderabad, Andhra Pradesh, 500093

Dear relaince communications,
This is with reference to the #[protected].
I requesed for port request. Rel executived called me and asked to port for rel prepaid service. I was ok with prepaid service and submitted the required documents in the nearest store and paid outstanding bill 160rs.
But store people didnt give me a bill and told me this is a new and bills are not available. They promised me that within 24 hours my no will be migrated from postpaid to prepaid.
After 10 days they called up me saying request has been rejected from their side and i should pay 200 extra to migrate to prepaid.
How i am responsible for there mistake?? Why i should pay 200?
Already i cleared my outstanding bill to migrate to prepaid.
And then rel ppl started calling me asking me to pay bill 450..
I explained my case and they are not ready to listen...
Its been 2 months there is no resolution..
Kindly help me to migratemy no to prepaid
Thanks in advance