[Resolved] Reliance Communications — Mis-selling by reliance communication | |||
We connected reliance family through mnp with 2 post paid connections. Our numbers are [protected] and [protected]. We had been offered jalsa plan with unlimited calling in india, free roaming incoming and 3gb 2g/3g/4g data @ rental of rs. 299 per month. We recently have been informed that the plan is plan with unlimited calling in india, free roaming incoming and "1gb" 2g/3g/4g data when we charged bill of rs. 700 plus in [protected]. When we called customer care number 198 on 18th may, 2017 to complain for the same the customer care officer hold our phone to transfer to senior but no one picked the same till we disconnect the same for appx 20-25 min. It was really surprising. Today i. E.[protected] when we called again the customer care office excused for system issue and not able to collect our information and requested to call back after 2 hours. It is really pathetic service given by the reliance communication. It is forcing us to porting us to other service provider. Was this information helpful? | |||
Jul 1, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 20, 2017 Reliance Communications Customer Care's response Dear Harshad, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support May 29, 2017 Reliance Communications Customer Care's response Dear Harshad, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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