Reliance Communications — misleading information

thomasanil2013

from Alappuzha, Kerala

Address:

688009

Dear sir,
I am a jio customer-anil thomas [protected]. I have done a full talk time 100/- (Br0000hhixvd) and a regular recharge 10/- (Br0000hhmjjz) on my above mentioned number, but no talk time has been credited and customer care says that i have only get international calls benefits for this value and for that i have to choose a net recharge also. Their is no clear information regarding these recharge on jio app. It shows a full talktime and regular talktime without mentioning above said condition. If i do a net recharge then i already get unlimited calls then what is the benefit of this 110/- rs. Their is nobody for me to make international calls then what i would do with this kind of offer.
Pls help

Rgds

Anil thomas

+2 photos

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Reliance Communications customer support has been notified about the posted complaint.

Nov 13, 2017

Updated by thomasanil2013 their is no action taken by the Reliance communication support above the said issue till date.
Anil Thomas