[Resolved]  Reliance Communications — mismatch information in database of [protected]

Respected sir,


I have lost my sim card in my house and the mobile number of this sim card is [protected]. When i have visited to the reliance mobile store in najafgarh, new delhi, for new simcard, then i came to know that the sim card is not on my name and it is on the name of deepak lal. Alternate number in the database of [protected] is [protected] which is my number.


I dont know who is this deepak lal.


I am using this number since 2004, but now i am not getting new sim card from reliance store.


Even i have convert it from cdma to gsm with my adhaar card at that time i have get no information about name and address, in same reliance mobile store najafgarh, new delhi.


I want my number [protected] on urgent basis.


Thanks and regards

Jitender singh
[protected]

Dear mr. Singh,

We acknowledge your e-mail dated july 28, 2017 for your reliance number [protected] and regret the inconvenience caused.

We tried to contact you on your reliance number [protected], however your number was switched off.

Please note that we have escalated your issue regarding the number activation and the details updation issue to the respective team for resolution and one of our executives will get in touch
With you shortly.

Thank you for your patience and co-operation.

We thank you for the issue highlighted and take this as a feedback to improve our services.

We understand that further you do no have any issue.

Assuring you of our best services always.

Thank you for choosing reliance.

Regards,

Appellate authority
Delhi

Till now no action is taken