[Resolved]  Reliance Communications — MNP activation delay - channel partner rough response

Address:110096

I ported my number-[protected] from airtel to reliance and document collected as on 30/5/17. My no. Ported as on 8/6/17 @10:30, but after changing sim network was not there. I waited till 11 in the morning after which i made call on [protected] (No from which mnp plan was pitched by rahul) and they said that they will resolve the issue in 30 mins. I again call after around 1 hour but they said same thing again, and it kept going till 2pm after which they started disconnecting my calls. I made calls from different to get the status but they disconnected calls after knowing my name.
On 10/6/17 after making many calls from different numbers, they gave me no. Of mr. Rajneesh – [protected] by saying that he will resolve the issue, but he also kept saying that issue will be resolved in 30 mins but again the same thing started happening and he also stopped taking my calls instead of providing the status.
Instead of providing the solution they keep avoiding m, as result i am losing my clients.

Details:
User name : aditya mudgal
Mnp number : [protected]
Previous operator : airtel
Sim number :[protected]
Mnp mode : by call from rahul - [protected]
Document collected : mr karan (Receipt attached) as on 30/5/17
& sim handover by
+3 photos
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Jul 14, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 12, 2017
Reliance Communications Customer Care's response
Dear Aditya,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jun 13, 2017
Reliance Communications Customer Care's response
Dear Aditya,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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