[Resolved] Reliance Communications — mo recharge no refund . still deduction

niraj bilkha

Address:

Alwar, Rajasthan

Jul 13, 2015 no recharge and no refund I have recharge. My no. [protected] reliance gsm with rs 51 on 11.07.15 @ 1811 hours but no recharge done . and I had received a msg from reliance that sorry for inconvenience . I recharged online . and still they have not returned my money nor rechargea my no. On next I had received a msg that recharge with 198 u will get 2gb 3G data. I have recharge my no. But I got only 1gb still. And today they have dedicated 3rs from my main balance. I m still trying to call and 198 but they refused to answer me. These telecommunication companies are looting ordinary man. Pls help. I m attaching the snapshots of msg etc

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Dec 25, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Reliance Communications Customer Care's response Dear Niraj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jul 19, 2015

Reliance Communications Customer Care's response Dear Niraj,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications