[Resolved]  Reliance Communications — mobile connection data plan

Address:

Kolkata, West Bengal, 700084

I have recently ported to reliance 299 plan (Ul calling and 6gb data
Pm) with mob no. [protected]. My reliance number got activated
Yesterday (14.07.17) 12 am. But in spite of calling 1925 a hundred
Times and sending a hundred start sms to 1925 the data service has not
Yet started. After great difficulty to connect to customer care, i
Have managed to speak to at least 5 customer service executives
(Including mr. Ravi on early morning of 15.07.17) who could not
Provide any resolution other than same call and sms to 1925. Somehow
Even after several attempts 3g is not being activated in my number.
This is a very poor experience on the very first day.

I think i made a huge mistake in porting to reliance. Both service and
Customer care is pathetic. If the issue is not resolved immediately, i
Will port out in exact 90 days.

Instead of mechanically telling me to call or sms 1925, please try to
Check and resolve the issue and start the data service please.

With regards
Avishek banerjee
[protected]/ [protected]