[Resolved]  Reliance Communications — mobile no:[protected]

Address:

700039

Ref: mobile no:[protected] complaint ref no:[protected]

Greetings...

I was approached by the sales executive of m/s. Avijan telecom, kolkata. The name of the sales executive is ms. Archna mandal.

She offered me a plan, over telephone, against one time payment of 1200.00 i would enjoy free call & data for 12 months. She also said that this plan is on offer only till 30th june, so i need to take a decision instantly. First i didn't agree; but she called me again and somehow persuaded me to accept.

She came down to my residence immediately and closed the deal, i paid the cheque. I asked for a written document giving the plan details. She said i would get it on my email the next day. But i didn't get it. So i called the help line and came to know about the plan. Which is not the one offered by her. Your help line executive also confirmed that there is no such plan of enjoying free call & data for 12 months against a one time payment of 1200.00. So i requested the help line executive to lodge a complaint against your dealer.

I'm yet to hear the status of my complaint!

I was duped by your authorised dealer; this is case of absolute cheating.

In the meantime i have stopped the payment of the cheque given to your dealer.

I don't want to continue in the given plan. I want to surrender my connection without any financial repercussions.

Hope you will take necessary action against the dealer so that the others don't face such harassment.

I also hope you will resolve my issue urgently; otherwise i will be compelled to go to consumer protection forum.

Please find attached the photocopy of the money receipt and a photo of the sales executive.

Hope to hear from you soon.

With regards,

Rajani mukerji

Alternate number:[protected]