[Resolved]  Reliance Communications — Mobile number [protected] was suspended without any request

Address:Mumbai City, Maharashtra, 500018
Website:www.rcom.co.in/Rcom/personal/home/index.html

Hello team,

My name is c. Sunil kumar using the reliance postpaid mobile connections for three numbers for last one year. [protected], [protected] and [protected]. I was facing connectivity issues with reliance network and complained multiple times and finally ported to other network for numbers [protected] and [protected]. I paid all my bills before the due date. The reliance number [protected] was moved to suspended state immediately after i have opted for porting for other two reliance numbers. From last one month i am chasing with customer care and reliance outlets for making my phone number active but till date my phone is in suspended state. Today morning they have generated and send the mobile bill for last month. I request your help for getting my number to be reactivated so can handle the calls. Already the number is shared with most of the people. Also i decided to port to different network once the number is activated.
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Aug 8, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Sunil,

We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!

Regards,
Reliance Communications

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