Reliance Communications — Mobile number illegally ported

Address:

Mumbai City, Maharashtra, 410210

I have a Vodafone number [protected]. On 16.08.2016 I received a call on my vodafone number from the reliance marketing executive having the number [protected] offering a postpaid plan so I shared the Port out code and copy of my adhar card over email with that lady.

But immediately after half an hour I changed my mind and informed her that I don't want to process with the port out and would like to retain the Vodafone number. She promised me that she would cancel the port out process. Pls note I didn't sign any documents or gave my photos to her.

But subsequently now my Vodafone number is deactivated and I also don't have the reliance sim card. Despite me telling about cancelling it well in advance it was processed without my consent. I also received call from the number [protected] for sorting out the problem but no avail. Both are not helping me at all.

I strongly suspect that forgery has been committed by signing the documents by your executive and my number is illegally ported out. Also note there was no verification done with me.

I have been visiting reliance store and also calling on 198 but no help is offered nor my complaint is registered.

Forging of documents is a serious offence under Indian Penal Code and carries a punishment o[censored]pto 10 years or life.

Now my vodafone number is not working and I'm put to a great stress as it's not working. No steps are taken to give me my number back.

If my complaint is not resolved I'll be constrained to approach the police to file a criminal complaint with regards to forgery of my documents.

Sooraj. S. Hulke
ADDITIONAL PUBLIC PROSECUTOR
BOMBAY HIGH COURT
Mobile no.[protected]
email: [protected]@gmail.com