[Resolved]  Reliance Communications — Mobile number suspended without intimation; cust. care not able solve issue

Address:New Delhi, Delhi

My reliance prepaid number [protected] has been temporarily suspended by Reliance Communication without any intimation. Further, customer care at 198 sometimes says to recharge account and sometimes says that there is some document issue and to submit documents at their customer care outlet . However, designated customer care @delhi(karol bagh, paschim puri) are not accepting any document and are saying that all the documents have already been provided by you and there is no need of any further documents. STILL DO'NOT KNOW THE REASON FOR SUSPENSION OF NUMBER.. CUSTOMER CARE UNTRUTWHORTY, UNHELPFUL & UNKNOWN OF REASON.. PLS HELP. Shashikant [protected] [protected]
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Aug 7, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Shashikant,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Shashikant,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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