[Resolved]  Reliance Communications — mobile phone services

Website:

www.rcom.in

Hi

I was using a reliance post paid number ([protected]). I was not happy with the services offered and cited to get it cancelled. However, making numerous calls to their customer service from my number, it was not cancelled.

Then i decided not to use the number so that it gets cancelled automatically. When there were no usage on phone, i was contacted in mid april/may by a reliance representative and was offered to cancel the number with an immediate payment of rs.300 which i did the same day.

I thought now i have got rid of the number but to my surprise, i got a text in august to inform me that there is a due of rs.289.83 to the same number which was not used for the last five/six months.

Even there was a deposit of rs. 300 which has still not been refunded.

I am a person with acute heart failure and have been given so much run around by this company. I initially thought to let it go but now they are threatening to take legal action against me which is utterly their fault.

I am now planning to take this issue to consumer forum and seek a compensation for the inconvenience that i have to go through the messages that are coming to my other phone (Sometimes seven/eight messages a day).