Reliance Communications — mobile service discontinuation on the pretext of identity verification

Address:Nagpur, Maharashtra

R/S, I Yogeshwar Sharma, with mobile no. [protected] using Reliance Telecom services for last seven years. For last one month, services to my number have been discontinued. In-spite of surrendering the required documents providing my identity and address, services have not been restored yet. Each time I visit Reliance gallery, the representatives give mere assurances to start the services in a day or two. Even complaining to appellate authority(Req. ID.[protected] is not solving the problem. Nobody picks call at appellate secretariat no. [protected] if one wishes to know the status of the complaint. I hereby request you to kindly look into the issue and activate services to my number ASAP. Thanking You. Regards, Yogeshwar Sharma [protected]
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Yogeshwar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Yogeshwar,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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