Reliance Communications — money deducted without reason

Address:

500007

I am facing this issue since past 2 3 months. Without my knowledge some vas is being activated and money is deducted form my account. I ignored for 2 3 times as the customer representatives are not available 198 and i do not know where else to call. But i recently recharged rs. 40/- on my phone and received rs 40/- talktime but after 2 days i noticed i am left with rs 4/- balance though i did not make any calls worth rs 36/- at all. I want justification and my money back. Reliance has this issue since many years that they deduct money without any reason. This is so cheap.