[Resolved] Reliance Communications — Money gets deducted from my balance without my permission | |||||
On 15 i recharged my phone with 60 rs and on 17 may the company automatically deducted 60 rs from my balance when i checked my balance it was 1 rs i called reliance and informed them about this... They told me we cannot do anything a olan was activated on your no 24 hours ago. I asked them who activated they informed me... Sorry we do not have that information are when i didnt even ask to activate any plan on my no hkw did your team automatically activate???!. Then on 18 may again i recharged with 60 rs on 19 may again the money was deducted from my no now this time 2 plans were activated each costing 30 rs intotal 60 rs... Now again i didnt activate any plan... But the company ditches ppl. Pls take a strict action against them ... I want my 120 rs to be refunded back to my balance Was this information helpful? | |||||
Jun 21, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 21, 2017 Reliance Communications Customer Care's response Dear Nityam, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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