[Resolved] Reliance Communications — Money has already been paid still not ready to accept | |||||
Hello Sir, I am having very bad experience with Reliance communication. I have broadband connection, from yesterday my service has been stopped. I called to support and first they told me that because of check rejection your payment has not been paid. I have confirmed and found that money has deducted and paid to reliance and confirmed from bank as well. Then I again called to support and I told them that money has been paid and there is rejection of payment through check, this time they are agree and they told me that yes its successful. Now they told me different reason as you payment has not been made for April and May month 2016. This is also wrong as I have already made payment, I have also informed them dates for those payments. Now I have email to [protected]@relianceada.com with payment details for both month and I dont see any response from their side. Yesterday also I have sent email to them but no response. I am not happy at all. Was this information helpful? | |||||
Oct 18, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 11, 2016 Reliance Communications Customer Care's response Dear Customer, Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly. Regards, Reliance Communications | |||||
 3 Comments | |||||
Comments
Hello Sir,
Really not good experience with Reliance support.
I am sending below email to Reliance customer support and they are not even reading my email.
Following is my email.
Hello Sir,
I would like to tell you that I have paid money by cash not by check.
This is clearly fraud activity and it's very serious.
It was by cash to your executive at the time of installation.
This is not good.
I don't have bank account on Seva Vikas cooperative bank.
Why reliance has not contacted before, the installation has been done in the month of January 2016 and its almost 6 month from there.
I don't remember to whom we paid cash amount. We request to check from your side that who has done a installation on my side.
It's almost 3 days now and we are still suffering.
Regards,
Really not good experience with Reliance support.
I am sending below email to Reliance customer support and they are not even reading my email.
Following is my email.
Hello Sir,
I would like to tell you that I have paid money by cash not by check.
This is clearly fraud activity and it's very serious.
It was by cash to your executive at the time of installation.
This is not good.
I don't have bank account on Seva Vikas cooperative bank.
Why reliance has not contacted before, the installation has been done in the month of January 2016 and its almost 6 month from there.
I don't remember to whom we paid cash amount. We request to check from your side that who has done a installation on my side.
It's almost 3 days now and we are still suffering.
Regards,
Hello Sir,
Still not resolved this issue.
They have made some mistake in DD number and because of that we have repaid the amount.
I went to complaint center in Kalyni nagar pune and they assured me to return money but I called him twice and he still assured and now they are not picking up my call.
Regards,
Sandip Bankewar
Still not resolved this issue.
They have made some mistake in DD number and because of that we have repaid the amount.
I went to complaint center in Kalyni nagar pune and they assured me to return money but I called him twice and he still assured and now they are not picking up my call.
Regards,
Sandip Bankewar
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I have submitted my details to above link.
I will wait for the support from Reliance.
Regards,