[Resolved] Reliance Communications — My balance charged without given any confirmation | |||
Dear sir.. I m reliance gsm user my mob no [protected] & charged of rs. 21 approx, & hence i called to customer executive to inquiry of my balance, he informed me you was charged in small amt rs.3 many times from 29-05-17 to 31-05-17, refunded only rs. 3 becos it was claimed on dated 31st may'17 by me, customer executives said that refund might be possible i[censored]sers informed us within 24 hours from such deduction and hence we could not able to refund the same even though which was charged wrongly, & if 24 hours completed after such deductions, & he also said that its a company's refund policies. It was happened many times with me. But now i am frustrated and so that i have to complain /inform you. You are requested to take it seriously, refund the same & so that such fraud charges may be controlled, please. It also save our time & energy. Was this information helpful? | |||
Jul 2, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 01, 2017 Reliance Communications Customer Care's response Dear Aviral, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you! Cheers, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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Harish kumar
Mob. [protected]