[Resolved] Reliance Communications — My complaint is against the customer care

sr rs

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700078
Website:	www.rcom.co.in

The customer care executives of this company cannot solve any problem anytime..They keep on saying to call them after some time..and lately they have found a permanent solution. They are barring the numbers so that no customer with complaints can reach them. My number has been barred and even if I am having queries ao can't reach out to them.Most of the time money from the account is deducted unnecessarily. Internet connection does not work if the balnce is beyond 50 mb. It's more than one problem. Complaint against
Unauthorized charges
Internet service
Service providers
Customer care department for blocking and barring customer for reaching out to them

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Sep 18, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2016

Reliance Communications Customer Care's response Dear Customer,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications