[Resolved]  Reliance Communications — My Reliance Broad Band & Land Line not working Since June -2016 My Reliance Sub. Id. is[protected]

Address:Kanpur, Uttar Pradesh, 208001
Website:www.grotal.com/www.rcom.co.in

My Reliance Broad Band & Land Line not working Since June -2016 My Reliance Sub. Id. is[protected]. I have done many complains to cutomer care of Reliance but no any solution provided by Reliance. REliance & you may Check it From Log of Reliance that my Connection was not in working Since June -2016 . No any Representative/Engineer visit the side and also close my complain in their office before providing any solutution to me. We had not received any call or resolution from reliance services office till date. When I complain in the customer care no customer care executive file my complain properly & not give fruitfull solution to me & call was disconnected from their hand also not file my complain as i told them.
You are also requested to register my complain regarding refund for bill as i paid in past 13 month & also for lumpsum amout for my mental harresment GIVE SOLUTION IMMEDIATELY.

THANKS & REGARD

RAJESH KUMAR GUPTA
RELIANCE SUB. ID.[protected]
LAND LINE NO.[protected]
ADDRESS; FLAT NO. G-1, BLOCK NO.2, 24/147, SURYA TOWER, PATHAPUR, BIRHANA ROAD, KANPUR-U.P. 208001
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Jul 2, 2018
Complaint marked as Resolved 
Not Resolve till date 02-07-2018
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2017
Reliance Communications Customer Care's response
Dear Rajesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 10, 2017
Reliance Communications Customer Care's response
Dear Rajesh,

We tried to get in touch with you, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications
Jul 02, 2018
Updated by Rajesh994
Complaint not resolve till date[protected]
Jul 02, 2018
Updated by Rajesh994
Complaint not resolve till date[protected]
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