[Resolved] Reliance Communications — net balance and call drop | |||||
Dear sir/madam, I have some issue with reliance gsm operater. I contacted to your customer care service on 6th of aug 2017 and spoke to mr. Devendra. He said to me that, "your problem will be resolved in 3 days". But the team did not solve it And since 10th of aug i cant connect to customer care service no. 198 & 121 I feedup from these problems frm a long time.. Plz solve my problem as soon as possible, if you also cant solve it then plz suggest me what should i do... My issues are : 1) there have call drop problem on my reliance prepaid no. - [protected], 2) i got 3 gb net balance with the recharge of 152 (Got sms from rcom for 3gb net balance on 1st of aug.) but according to customer care executive there have no net data balance.. Recharge details: Date: 01 aug 2017 Amount : 152 Complaint detail : Date :.6aug2017 Service request no. :[protected] &[protected] Was this information helpful? | |||||
Sep 12, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 12, 2017 Reliance Communications Customer Care's response Dear Rahul, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Aug 12, 2017 Updated by Rahulrajsinha Screen short of the msg i got from RCOM  | |||||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
After multiple follow up with franchise Yelahanka branch still my deposit still not added
Kindly find the soft copy of bill paid for your reference.
Regards
Ananthagiri
[protected]