[Resolved] Reliance Communications — Net balance & Talk time getting exhausted--without/partial usage | |||
My mobile number--[protected].---GSM. Complaint--- 1. Filled netpack for 3G--650 MB on 12/Oct/2014. Net stopped working on 23/Oct/2014. Net balance crashed to ZERO. Also balance talk time became ZERO. Till this time the net consumption was approx 250 MB and balance talktime was 120 Rs. 2, Again Internet recharged for Rs 101/- and talktime recharged for Rs 205/- ---- both on 24th Oct 2014. Both crashed again to ZERO on 25th Oct 2014. Till this time net consumption was 11 MB and balance talktime was Rs200 approx. Dont understand this. No communication from reliance on this issue. Pl, look into immediately and respond thru SMS on the above mobile number and on my mail--anoop.[protected]@yahoo.com Also arrange to refund the net balance and talktime with complete validity. Regards--Anoop Gwal. Mobile--[protected]. Mail--anoop.[protected]@yahoo.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Anoop,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications