[Resolved]  Reliance Communications — netconnect threatening calls and sms to pay unused bill periods

Website:

reliancenetconnect.co.in

My name is ravikumar g used the reliance net-connect 3g dongle ([protected]) of reliance communications from july-2012 to may-2016. I had called the customer care of net-connect and informed them to disconnect my net-connect on 28-may-2016 with immediate effect, ie, saturday.

Inspite of many times informing them to disconnect my connection over phone they failed to do it because they will loose my monthly bill. Later in june-2016 i have started receiving the calls that i shall migrate to 4g and shall deposit rs 1000 to get new 4g-device and the existing device will not work from june-2016 end. I was not interested in migrating to new plan so i didn't go for it.

June-2016 month bill also i received for rs 1149 on[protected] even though i didn't used it. Then i called netconnect customer care asked about why it is billed to me. They says since the dongle is active during this period it is billed to me. But i never used in the month of june as i have already asked them to disconnect and also reliance started deploying 4g and 3g devices were not working. Many times during the month of june and july beginning i received the many calls from reliance communications customer care for payment of rs 1149 for june month.

Since i received threatening call from reliance i paid the same on 05-july-2016 (I do have proof of the same as i pay online). Again from august i am receiving bill receipt of rs 1149 (For july), september rs 1779 (For august) and october, november -2016 as rs1916. Also i received the calls threatening that they go for legal action if i do not pay pending due rs 1916.

They already know that i do not wish to continue for 4g and paid my last due for 3g dongle even though i didn't used for the month of june-2016 in july.

How can they (Reliance communications) can send me bills when they deployed the 4g and i had 3g dongle that doesn't work on 4g?

I keep receiving the threatening messages (Sms, e-mails) that i had to pay a due of rs 1700. We can clearly see that they are cheating and threatening here with different amounts (In mail they said rs 1916 till october 2016) now in sms they say rs1700. Why this discrepancy in amount first of all?

I had even received a message on[protected]:30 am saying "i shall go to lok adalat ballery court for legal action of section 406 and 415 ipc by 10:00am today".

Why should i go to lok adalat?
Is it their offer to me for being a loyal customer for almost 4 years and paid the dues on time?

How can a person go to court by 10:00am if message received 11:00am?
It shows their cheating business tactics clearly.

I do had few friends that had the same problem. Even though we inform them to disconnect the connection a month prior they don't do it and had started threatening calls to pay.

Attached is the screenshot of the payments i made during the entire usage tenure.

Please help me in getting rid of this problem.

Thank you in advance,
Ravikumar g